Happy young couple with new car

Coming Off Your Lease?
Lease Extension Information at Brigham-Gill

At our Jeep, Dodge, Chrysler and Ram dealership in Natick, MA, we understand that you may be concerned about what to do if your lease is ending during the coronavirus pandemic. If you're not sure what you should do about your expiring car lease or you'd like to inquire about car payment relief options, our team is here to help. We have the COVID-19 lease return and extension information you need to make an educated decision that's best for your current lifestyle and financial situation. Contact us and we'll discuss in detail everything you need to know, including Jeep lease return options, how to renew a Chrysler lease and how you can refinance your current lease to call it your own!

New Dodge & Jeep Specials in Natick, MA

View our new Dodge lease specials to get the keys to a new car, truck, van or SUV for a great price. Our New England Jeep lease return center will streamline the process of returning a lease during the coronavirus so that you can upgrade to a newer vehicle with the right offer. With these new car incentives in place, our goal is to ensure you have access to a reliable vehicle. Whether you’re interested in buying a new Ram truck or need car payment deferment and relief for the Chrysler sedan you currently drive, you can get the assistance you need at our New England Dodge dealer.

giving keys to new car to buyer

Please refer to the following information regarding your lease end options with respective financial institutions.

Ally Bank Lease Customers

Allowing all lease customers with scheduled maturity dates from March 1, 2020 through April 30, 2020 to drive their vehicle for an additional 30 days from the original maturity date, paid for by Ally Bank.

SmartLease, ComTRAC and Municipal Lease-Purchase customers with these scheduled lease end dates are automatically enrolled in this program.
Ally has notified eligible lease customers directly via email or text

The additional month is being provided at no cost to the customer (no monthly lease payment, charges or fees will be assessed)

SmartLease customers will receive additional monthly miles based on the mileage structure in the original lease agreement. (Example: Existing SmartLease term is 24 months 30,000 miles [15k per year or 1,250 per month]. The extension increases total allowable miles to 31,250. Any excess mileage charges at termination will be assessed beginning at 31,251 miles. Customers who purchased extra mileage upfront may receive a rebate of unused mileage based on total miles at termination as provided in the original lease agreement.)

Customers may return their vehicle prior to the new scheduled end date without penalty. Customers who wish to return their vehicle before the extension expires should contact Ally at 1-888-925-2559.

Contact Options
Phone: 1-888-925-2559
Website: https://www.ally.com/coronavirus-response

CU Leasing Customers

Offering Customers Two Options:

1) You would like to keep your vehicle for an additional period of time.

Your financial institution is offering a special lease extension program designed to ensure an easier end of term process during this period of state-wide forced closures preventing your end of term vehicle from being inspected, transported to auction, or traded in at a dealership. This program has been approved by your financial institution and will allow you to keep the vehicle up to an additional 5 months (depending on your financial institution) by continuing to make your monthly lease payments.

Thirty (30) days prior to your new termination date, the turn-in process will proceed as usual. You will be asked to sign a lease extension letter acknowledging you agree to extend your lease and that all other terms of the lease agreement shall continue in full force and effect during the extended term. If anything changes, email turnin@cula.com to communicate your desire to discontinue the extension.

2) You would like to turn in the vehicle and complete the end of term process.

Under normal circumstances we would schedule an inspection company to come to your home and perform a vehicle inspection. This inspection includes an odometer reading, visual inspection of the vehicle and confirming the "check engine" light is not illuminated (indicating an issue with the engine).

With state-wide closures, we need your assistance in this process. You will need to take pictures of the following while the engine is running:

- The odometer once you have decided you are no longer driving the vehicle.

- Different vantage points of the vehicle to confirm there is no body damage. (See link below to download a file with samples of the requested vehicle pictures.)

- Any damage and/or missing equipment on the vehicle that is not in the pictures above.

Once you have taken these pictures, you will email them to turnin@cula.com. This will begin your turn-in process and you may no longer drive the vehicle. We recommend you keep the vehicle's insurance in place and store it in a safe location. Your final billing will be sent to you by your financial institution once the vehicle has been picked up. Once the forced closures are lifted in your area, please email turnin@cula.com to notify us so we can schedule an appointment to have the vehicle picked up.

Download a PDF with these options, including pictures.

As always, our call center is available to answer questions 7:00 a.m. - 4:00 p.m. Pacific Time. If you need assistance you can contact your CULA representative or call our main phone number at 800-878-5400 Ext. 0. You can also email info@cula.com and your question will be directed to the appropriate team.

Contact Options
Phone: 800-878-5400 (Ext. 0)
Website: https://www.cula.com

U.S. Bank Lease Customers

U.S. Bank is taking many steps to help our customers and partners through these hardships. This includes things like suppressed late fees, lease extension opportunities and alternative grounding options for qualifying customers. We also remain committed to the larger support of our communities at large. U.S. Bank has announced a $30 million commitment to support COVID-19 relief efforts in communities around the country.

Additional information can be found at www.usbank.com/covid-19.

Impacted customers nearing lease maturity can call 866-250-3147 to discuss payment or alternate options.

Contact Options
Phone: 866-250-3147
Website: www.usbank.com/covid-19

Chrysler Capital Lease Customers

Chrysler Capital has implemented several initiatives designed to support our customers, dealers and colleagues as the spread of Coronavirus (COVID-19) affects our communities.

Chrysler Capital end-of-lease customers can contact the Customer Allegiance Team at 855-383-0558.

Customer Assistance Team is providing additional customer support including:

- Expanded payment deferrals
- Late charge waivers
- Lease extensions

Contact Options
Phone: 855-383-0558
Website: https://chryslercapital.com/blog/chrysler-capital-responds-to-possible-coronavirus-impact-on-customers

Cal Automotive Lease Customers

Please contact customer service for any questions regarding lease end options:
Customer Service Phone #: 609-807-3200

Contact Options
Phone: 609-807-3200
Website: https://www.calautomotive.com/

Contact Brigham-Gill Chrysler Jeep Dodge Ram to learn about lease extension, refinancing and return options in Natick, MA. We can help you with all the research and details, helping you make a confident choice on what to do with your expiring Jeep or Chrysler lease.

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